Terms & Conditions

Definitions: “The Company”: Ethos Schweiz LLC – Website: HealingForPetsandPeople.com – “The Buyer”: The Buyer of the Goods from the Company.
All sales are subject to these terms and conditions and no others shall apply. Placing an order on our web site or by any other means constitutes acceptance of our terms and conditions of sale.
We reserve the right to make alterations or update our Terms & Conditions as necessary. All alterations will apply as soon as changes are made.
PAYMENT
All orders must be pre-paid prior to despatch.
COPYRIGHT
The contents of our website are protected by copyright laws. Images and information from the website may only be used by prior agreement with our company.
DELIVERY
All items will be delivered to the address given by the Buyer at the time of ordering. We cannot be held responsible for undelivered orders when the address information given in incorrect or incomplete. All goods will be despatched on the first working day following the day of order. All goods will be despatched by first class post unless the weight or size of the parcel requires other methods.
On receipt of your goods any discrepancies or damage must be advised within 7 days. We will not be liable for any loss or damage if you fail to do this.
Undelivered goods in the UK must be advised within 14 working days of ordering. Undelivered goods to the EU and NON EU must be advised within 28 days of ordering.
PRIVACY POLICY
We are committed to protecting your privacy. We do not sell, trade or rent information to other companies. In the event of any dispute or an unpaid invoice we would, however, forward the Buyers full account details to our company solicitor.
PRODUCT GUARANTEE
Where the Buyer has notified the Company as to a problem with the goods, the company will either forward any shortages or replace goods that were damaged upon return of the damaged goods.
RETURNED GOODS
You should contact us before returning any products to obtain a unique returns number which can be obtained by either telephoning: USA TOLL FREE: 866-442-3426 / UK FREE PHONE: 0800 088 55 09 or by e-mailing: [email protected].
When returning products, please ensure that you include your name and address.
Postage costs made by you for returning faulty &/or defective goods will be refunded to you in full.
Postage costs for any other returns back to us, other than faulty goods, are the responsibility of the customer.
ALL Returns should be made by Registered Mail to ensure that they arrive safely and should be sent to:
Returns Department
Ethos World EU
11 Oakfield Avenue
Hitchin, Herts.
SG4 9JB UK
CANCELLATION POLICY
To cancel an order before it has been shipped contact us quoting your order number by either telephoning: USA TOLL FREE: 866-442-3426 / UK FREE PHONE: 0800 088 55 09 or by e-mailing: [email protected].
RETURNS POLICY
You should contact us before returning any products to obtain a unique returns number which can be obtained by either telephoning: USA TOLL FREE: 866-442-3426 / UK FREE PHONE: 0800 088 55 09 or by e-mailing: [email protected].
When returning products, please ensure that you include your name and address.
Postage costs made by you for returning faulty &/or defective goods will be refunded to you in full.
Postage costs for any other returns back to us, other than faulty goods, are the responsibility of the customer.
ALL Returns should be made by Registered Mail to ensure that they arrive safely and should be sent to:
Returns Department
Ethos World EU
11 Oakfield Avenue
Hitchin, Herts.
SG4 9JB UK
Please retain the receipt along with the tracking number in case of any problem.
30-DAY MONEY-BACK GUARANTEE
We offer a full refund or replacement service for any faulty &/or damaged goods.
If the goods that you purchase are not what you expected then you may return them to us within 30 days from the date of purchase and we will make a full 100% refund to you.
You should contact us before returning any products under our 30 day money back guarantee to obtain a unique returns number which can be obtained by either telephoning: USA TOLL FREE: 866-442-3426 / UK FREE PHONE: 0800 088 55 09 or by e-mailing: [email protected]. Then return the products back to the returns address listed above.
Please ensure that they are returned in their ORIGINAL & PRISTINE CONDITION and that they are packed carefully to avoid being damaged in transit. If returned goods arrive in anything other than their original condition this may result in a partial or full deduction from your refund.
You will receive your refund within a maximum of 30 days from cancellation/return. You should however expect to receive it within 7 working days.
CREDIT CARD SECURITY POLICY
All credit card transactions are carried out through industry standard 256-bit SSL Certificated, encrypted data connections and we never store credit card numbers in any form, either electronic or otherwise. You can order from us safe in the knowledge that your credit card information is treated with paramount importance and the highest of security levels at all times.
STATEMENT
Because our products are not drugs, all statements made on this website are strictly for educational purposes only and have not been evaluated by the Food and Drug Administration. Products are not intended to diagnose, treat, cure or prevent any disease. All our research and results information is provided as a courtesy to customers. Consequences of any product is the sole responsibility of the customer. The terms “Natural” and “All Natural” do not necessarily equate to “Organic”. Natural and All Natural are marketing words. If you are an individual looking for answers, or products for a serious medical eye disease or other health issues, always seek the advice and help of qualified health professionals
DESCRIPTION OF PRODUCTS
Whilst we endeavour to make sure that the specification and description of our products is as accurate as possible we reserve the right to make changes which by no means affect the quality or performance of the products offered.
DISCLAIMER
The products offered on our website are to assist you in removal of your Cataract/s, whilst our product past success rate has been high, success in any individual case cannot be guaranteed. No statement or claim should be construed that the products offered on our web site are intended for cure, prevention or diagnosis of any medical eye condition or disease. If you are suffering with any medical condition and are unsure we recommend that you check with your own consultant.
LIABILITY
The Company cannot be held responsible for the misuse or incorrect use of any goods. All users of our products do so at their own risk.
There are no known adverse side-effects or contraindications from using our products.